Hair By Keeli

Please read and agree: New Clients Only: I require a one-time, non-refundable retainer fee of 50% at the time of booking for select services. (Regarding All Clients) Cancellations: I require cancellations/reschedules to be made within 24hrs prior to the scheduled appointment time. Failure to do so will result in a fee of 50% of the service booked. If you are over 15 minutes late to your appointment, you may be asked to reschedule if it significantly interferes with my schedule and will result in a last minute cancellation/reschedule fee of 50%. No-Show/Missed Appointments: Failure to arrive to your appointment without any contact will result in a fee of 75% of the service booked. Clients with two consecutive last-minute cancellations/reschedules or two consecutive no-shows will no longer be able to book future appointments unless a non-refundable retainer fee is paid upfront. Illness and emergencies will always be taken into account. There will be times where I need to reschedule at the last minute due to these things and I will do my best to accommodate if it were to occur! By agreeing to these policies, you acknowledge their importance and accept the outlined consequences. Please understand that I value both my business and myself, and I strive to approach every situation with understanding and flexibility— up to a reasonable point.